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Orders and Returns

Order Information

  • Enter the billing last name and email/ZIP as in the order billing address.

* Required Fields

Returns & Replacements

We gladly accept returns of unused and unworn merchandise within 30 days from when the order ships and/or the return window specified in the product details. Refunds will be refunded to your original payment method.

For health and safety reasons, Hygiene items are not returnable unless defective. If a defective hygiene item must be returned, please contact customer service at 1-480-887-8903 for special return instructions.

Please allow 10 business days for transit plus an additional 2 business days for the return to be processed and refunded.

If you are returning an item that arrived damaged, sent in error or if you have any questions regarding the return process, please don’t hesitate to contact us at contact@trustedwellness.com, or by phone at 480-887-8903, Monday-Friday, from 9:00 a.m. to 4:00 p.m., MST.

Shipping charges and return shipping charges are not refundable unless:

  • The item received is different than what was ordered
  • The item received is found to be defective within 30 days of original shipment date

**PLEASE NOTE** Items returned for reasons other than the two listed above will be subject to a 15% - 20% reprocessing fee.

Returns should be sent, in their original packaging, to:

Trusted Wellness
ATTN: Returns Dept
9170 E Bahia Drive, Suite 106
Scottsdale, AZ 85260